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Mini Ultrasonic Jewelry Cleaner Machine
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Common Queries
Q: How long will it take to receive my order?
A: Shipping times vary depending on your location and the shipping method selected at checkout. Typically, orders are processed within 2-3 business days. Once shipped, domestic orders usually arrive within 5-7 business days, while international orders may take longer. You can track your order using the tracking number provided in your shipping confirmation email.
Q: What is your return policy?
A: We want you to be completely satisfied with your purchase. If you're not happy for any reason, you can return your item(s) within 5 days of delivery for a refund or exchange. Please note that items must be unused and in their original packaging to be eligible for return. For more details and instructions on how to initiate a return, please visit our Returns & Exchanges page.
Q: Do you offer international shipping?
A: No, we currently only ship within India. We apologize for any inconvenience this may cause, but we are unable to fulfill orders outside of India at this time. We are constantly exploring options to expand our shipping capabilities, so please check back with us in the future for any updates regarding international shipping.
Q: How can I track my order?
A: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the status of your package on the carrier's website. If you haven't received a tracking number or have any issues with tracking your order, please contact our customer support team for assistance.
Q: Are your products eco-friendly/sustainably sourced?
A: We are committed to sustainability and eco-conscious practices. Many of our products are made from environmentally friendly materials or sourced from suppliers who prioritize sustainability. Look for specific product details on each item's product page or reach out to us for more information on our eco-friendly initiatives.
Q: Can I cancel or modify my order after it has been placed?
A: We strive to process orders quickly to ensure prompt delivery, so we recommend reaching out to us as soon as possible if you need to cancel or modify your order. While we cannot guarantee changes once an order has been processed, we will do our best to accommodate your request. Please contact our customer support team with your order details for assistance.
Q: What payment methods do you accept?
A: Currently, we only accept cash on delivery for payment. However, we are working on integrating online payment options in the near future to provide our customers with more convenience and flexibility. Stay tuned for updates on when online payment options will be available. Thank you for your understanding and patience.